The rule the customer is always right is not actually true, sometimes the customer can be very wrong and not understand the information clearly, be blatantly rude or just disrespectful. The key in these cases as a company is to make sure you are professional, courteous and handle the situation without being baited into responding … Continue reading »
The Customer is Not Always Right is a post from: Personal Blog of Justin Germino Copyright 2009 Justin Germino. Share it freely, but please link back to this source.

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Author informationJustin GerminoOwnerIT Security Expert who is a married father of two children living in Arizona, my hobbies include technology, blogging and spending quality time with my family.TwitterFacebookGoogle+LinkedIn