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Tips for Dealing with Difficult Clients

Posted By ivanpw on Business

http://www.bizpenguin.com - Difficult clients are a part of the challenges you have to deal with in business. Often, they become difficult because they’re discontent with the service you’ve given. Once in a while, it could simply be because they have a character that conflicts with your organisation’s values, or they have expectations that are out of touch with the real world.
When you’re confronted with a difficult customer in your small business, it can be hard to know what to do. Despite the fact that you may feel like kicking them to the curb on some days, it’s important that you try to try to stay calm and deal with the situation smartly.…
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