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Maxim Gorin Shares Strategies For NEMT Service Providers To Improve Customer Experience

Posted By ivanpw 426 days ago on Business

https://www.smbceo.com - The post Maxim Gorin Shares Strategies For NEMT Service Providers To Improve Customer Experience appeared first on SMALL BUSINESS CEO.

Non-Emergency Medical Transportation (NEMT) service is important to the healthcare industry. The primary objective of this service is to help patients receive transportation to medical appointments when they cannot use conventional modes of transportation on their own. NEMT improves patient outcomes by ensuring people can access medical care without barriers.



photo credit: MTA / Flickr

Therefore, it is vital for NEMT service providers to continually improve their services to increase patient satisfaction. Maxim Gorin discusses strategies to help NEMT providers improve customer experience.

Implement Transparent Communication Channels

Clear and open communication between the patient, NEMT service provider, and the medical staff is critical for a successful transportation service.…

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